Ordering

Payment

• What will appear on my bank statement?
• Do you accept PayPal?
• What payment types do you accept?

Cancellations, Returns and Refunds

• How Can I Close My Account
• How do I cancel my order?
• How long does a refund take?
• Why was my order refunded?

Restrictions and Order Rejections

• Why Was My Order Rejected?
• Why can't I add a larger quantity to my basket?

Placing an order

• Can I use my NHS prescription here?
• Do I need a prescription to order?
• Do I Need to Re-Order, or Is There a Subscription Option?
• Order Update