At Curate Health, we offer quick and convenient video consultations to ensure safe and effective weight loss treatment. To make the process smoother, we recommend joining your consultation on a mobile phone for the best experience.
Follow these simple steps to get ready for your appointment:
Step 1: Download Google Meet on Your Phone
To join the video consultation, you’ll need Google Meet installed on your mobile device. Download it here:
Step 2: Read the Pre-Consultation Notes & Prepare Your Documents
Once you have booked your appointment, you’ll receive an email with important details. Please read this carefully!
It will tell you:
✅ What documents you need for verification (e.g., photo ID)
✅ Any equipment you need (e.g., weighing scales, tape measures)
✅ Other key requirements for a smooth consultation
Step 3: Check Your Internet Connection & Environment
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Make sure you have a stable internet connection to avoid interruptions
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Be in a quiet, well-lit space for clear communication
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Avoid noisy or public places to protect your privacy
Step 4: Join the Call on Time & Stay on the Link
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Please join your video consultation at the scheduled time by clicking the link in your email.
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If the prescriber is finishing another appointment, stay on the link—they’ll join shortly!
Step 5: Be Ready – It’s Just a 10-Minute Consultation
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Your consultation will last only 10 minutes, so having everything ready beforehand will help speed up the process.
- You may find it easier to show your ID and weight measurement on the scale if you flip the camera to rear camera - to do this is simple
🔹Look for the camera icon with an arrow 🔄 (usually in the top-right).
🔹Tap it to switch between your front (selfie) camera and rear camera.
🔹Hold your phone steady to show your ID or weight measurement clearly.
Step 6: Confirm Your Appointment or Reschedule If Needed
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24 hours before your appointment, you’ll receive an email asking you to confirm your attendance.
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If you can’t attend, please click the decline the existing appointment & use the reschedule link in your email to book a new time.
Additional Steps for a Smoother Consultation Experience
Test your camera & microphone beforehand to avoid last-minute issues
Make sure your device is fully charged or plugged in during the call
Write down any important notes from your consultation for future reference
By following these steps, you’ll have a hassle-free consultation experience with Curate Health! If you have any questions, feel free to contact our support team.